Is it too much to ask?

Apparently it is! Y'all know we are a military family. With that comes some unique and sometimes frustrating problems whenever it comes time to move. This is just our latest encounter and it really has me IRRITATED!

We hold season passes to Six Flags, home park Great America. We were moved - on military orders - to San Antonio, new home park Fiesta Texas. Below is an email exchange I have had with Six Flags - Fiesta Texas.

My initial comment on their "Contact Us" tab of webpage June 25:

My family has been season pass holders to include a parking pass for the past 2 seasons at Six Flags Great America. My husband serves on active duty in the United States Navy and has been stationed at Great Lakes Naval Station and we will be relocating to San Antonio due to military orders. We were very excited to learn that our season passes from Great America would be accepted at Six Flags Fiesta. However, I was disappointed when we received our coupon books and a majority of the coupons are good only at Great America. In addition I discovered that we will be required to purchase another parking pass at Six Flags Fiesta even though we already have a parking pass for Great America which I paid significantly more for ($70 vs. $40). It is upsetting that we are essentially being penalized for being a military family forced to spend hundreds of dollars more to be able to use passes that we've already paid for because of a military required move. I look forward to hearing from you soon to remedy this situation, we have always had a wonderful time at Six Flags along with several of our military family friends and I know you will make this situation right.

Response dated July 3

Hi Melissa,

Thank you for taking the time to contact us regarding your season pass parking and coupon books. We are delighted that you will be moving to San Antonio and visiting our Park and would be happy to exchange your coupon book for a Fiesta Texas coupon book.

In your letter, you also inquired about our Season Pass Parking Pass. The parking pass is only valid at the Park it was purchased. This year we are pleased to offer the GO PARK sticker for our guests that have season passes from another park at a cost of $50 plus tax. This sticker will enable you to park at any of the Six Flags Parks. We hope that this option will work for your family.

Again, thank you for taking the time to write. We appreciate your patronage and look forward to your visits to our park.

**note, I searched for info on this "GO PARK" and can find NOTHING.

My follow up response, dated July 4:

Thank you for your response to my inquiry regarding the coupon books and parking passes for Six Flags Fiesta Texas. I am delighted that we will be able to exchange our current coupon books for books at our new "home" park. However, I am very disappointed with regards to the season parking pass. My husband is under military orders to move to San Antonio. We have already purchased a parking pass for $70 to use at Six Flags - Great America, is there no ability to "transfer" the pass to your location? We have already paid more for season passes at Great America ($79.99 each) vice season passes at Fiesta Texas ($69.99) AND our parking pass from Great America was $70 vice the $50 you charge for a parking pas at Fiesta Texas.

Could you explain the GO PARK option further? The way I am understanding it is that I would end up paying $120 for parking passes to 2 parks even though I will NEVER be going to Six Flags - Great America again this season. I certainly hope this is not the solution you are suggesting for my family or any other military family being moved by military order.

Six Flags - Great America has been a wonderful getaway for our family during our time at Great Lakes. It is a very family friendly and military friendly location with wonderful events for children and adults. I assumed that this was a company wide theme, but I may have been mistaken. I find it disgraceful that you would ask us to pay for an additional parking pass because we are being ordered to move by the military. I can certainly understand paying for additional parking if we were taking a "Tour of Six Flags across the Country" but this is not the case. Six Flags - Fiesta Texas has to have a HUGE military visitor base considering all of the military installations that are nearby. Surely this cannot be the first time a concern such as mine has arisen, and if it is I hope you find cause to escalate the concern further up your corporate chain to make a change in policy regarding the parking situation at your location.

We have many military friends who also hold season passes to Six Flags - Great America who will also be re-locating at some point in the near future. I hope that IF they are moved to an area near another Six Flags they do not have to be subjected to this blatant gouging of the pockets.

I would be happy to speak with your supervisor regarding the matter should you think it is warranted. I look forward to hearing from you soon to get final resolution before our arrival in San Antonio next week. Should you find a phone call more appropriate, please feel free to contact me at xxxxxxx.

It is now July 13, well over a week after my last email interaction. No one has to agree with me, I just thought you all should know that Six Flags apparently has NO POLICY in place for their military season pass holders when it comes to PCS time.